Alphabet
Inc. handed procrastinators a good excuse not to work Friday. Its Google Drive
Web-based productivity tools went down for almost three hours.Google
acknowledged the outage in a tweet just before noon PT. By 2:30 p.m., “Google
Docs” was the top trending item on Twitter. Google said service was restored a
few minutes later.The Google Apps status dashboard showed service disruptions
impacted Google Drive, Docs, Sheets and Slides on Friday. Alphabet didn’t
respond to a request for comment.
For
some, this meant early Friday drinks, watching baseball playoff games, and
trying to avoid other ways of doing work. Microsoft Office still appears to
work just fine.
“Our
preliminary diagnosis is that this was caused by a code push which behaved differently
in widespread use than it had during testing,” Google said in an emailed
statement.
The main
website for Google Drive and Slides, the presentation counterpart to Docs and
Sheets, at first appeared to be unaffected but later also went down. Classroom,
which is used in schools, also went down, according to the company.
"Google
Drive, Docs editors and Classroom have been restored for 99.5% of affected
users as of 1:01 PM Pacific, and for the remaining 0.5% of users by 2:10 PM
Pacific," Google said in a statement. "During the event, our top
priority was to restore service."
During the disruption, users who tried to open
documents, spreadsheets and presentations from Google Drive were greeted with
error messages. Others were unable to load Google Drive's website at all.
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